A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 22,000 /महीना
Rb Placement
जुइनगर वेस्ट, मुंबई
ग्राहक सहायता / टेलीकॉलर में 0 - 6 महीने का अनुभव
फुल टाइम
A Collection Telecaller calls customers with overdue bills or unpaid loans to remind them to pay, negotiate payment plans, and update account records. [1]
Job Brief
We need a Collection Telecaller to join our team. You will talk to clients over the phone to recover pending payments. Your goal is to meet collection targets while being polite and professional. [1, 2]
Key Responsibilities
Make Outbound Calls: Call customers with overdue or pending payments to remind them of their dues.
Negotiate Payments: Discuss and set up easy repayment plans or settlements.
Update Records: Enter payment status, dates, and notes accurately into the computer or CRM system.
Solve Disputes: Listen to customer billing issues and help find a fair solution.
Meet Targets: Reach daily and monthly goals for calls made and money collected.
Follow Rules: Obey legal and company rules for fair debt collection
