टेली कॉलर

• Make outbound calls: Contact potential and existing customers to promote products, explain features, and generate sales or appointments.

• Handle inbound calls: Answer customer questions, address inquiries, and resolve issues or complaints that come in.

• Generate leads and sales: Persuade customers to make purchases, convert leads into sales, and follow up with prospects.

• Maintain customer records: Keep accurate and detailed records of all interactions, including customer information and call outcomes.

• Provide customer support: Handle customer inquiries and ensure a high level of satisfaction through consistent and helpful communication. 

Required skills and qualifications

• Communication skills: Excellent verbal and written communication, with the ability to listen actively and speak persuasively.

• Customer service: Ability to handle customer complaints and ensure a positive experience, even under pressure.

• Organization: Strong organizational skills and attention to detail for managing calls and updating records accurately.

• Sales ability: Persuasive speaking and negotiation skills to achieve sales targets.

• Adaptability: Ability to follow call scripts, quickly learn new processes, and adapt to different customer needs.

• Education: A high school diploma or equivalent is often

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 6 - 12 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।