Job Responsibilities:
•	Contact potential or existing customers to inform them about products or services using scripts
•	Answer customer questions regarding products or the company
•	Ask questions to understand customer requirements and close sales
•	Direct prospects to the field sales team when required
•	Enter and update customer information in the database
•	Take and process orders accurately
•	Handle customer grievances to maintain the company’s reputation
•	Keep records of calls, sales, and other useful information