Telecaller

We are looking for a Telecaller to join our team at Personal Network Ltd.. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role 10th / 10 +2 / 10 + 3 / Any Graduate and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Interested candidates can call on 6361532602 / 9845162196 or walkin to our office

PERSONAL  NETWORK 

1st Floor, No 81, 21st Main Rd,

Above ITSY BITSY,

Banashankari Stage II, ( Next to Polar Bear )

Banashankari, Bengaluru,

Karnataka 560070

BEST WISHES FROM PERSONAL NETWORK !!!!

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