Telecaller

Roles and Responsibilities

•To source clients to open Demat accounts with Pocketful through the open market,

•Activate Demat & Trading accounts by providing product demonstrations.

•Greet and guide customers to the appropriate channels based on their service needs.

•Develop an understanding of the available products/services to answer customer queries and share brochures/forms with them.

•Maintain a list of FAQs and proactively resolve customer queries.

•Promote Demat & Trading accounts on Pocketful’s digital platforms and guide customers through the process. Share information about new products available on digital channels.

•Cross-sell other products as directed from time to time.

•Ensure monthly sales and business targets are achieved.

Requirements and Skills

•Graduate/Post Graduate

•Experience in direct sales will be an added advantage

•Good communication skills

•Ability to understand requirements of prospects

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 0 - 1 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।