Job description:
Job Summary
The Telecaller is responsible for making outbound calls to potential and existing customers, generating leads, explaining products/services, and achieving sales targets while maintaining good customer relationships.
Key Responsibilities
Make outbound calls to potential customers from provided data
Handle inbound calls and respond to customer queries
Explain company products/services clearly and convincingly
Generate leads and convert them into sales
Maintain proper follow-up with interested customers
Achieve daily/weekly/monthly calling and sales targets
Maintain records of calls, leads, and customer details
Coordinate with the sales team for closures (if required)
Handle customer objections professionally