We are looking for a collection Telecaller to join our team at Micro Management Associate. This role involves handling calls and convince customers to pay their pending amounts .The role offers ₹11,000 - ₹18,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
This role involves handling calls and convince customers to pay their pending amounts .
Maintain accurate records of customer interactions and follow-ups
This is proper debt recovery calling process.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.