A Gold Loan Telecaller is a financial sales professional who makes outbound phone calls to pitch gold loan products, generate leads, and help customers apply for loans secured against gold assets.
Key Responsibilities
Lead Generation: Call potential customers from existing databases or open-market lists to introduce gold loan schemes.
Customer Education: Explain interest rates, loan-to-value (LTV) ratios, repayment terms, and required documentation
Branch Coordination: Transfer interested and qualified leads to local branch staff or field officers for physical gold appraisal and final loan disbursement.
Data Management: Log call outcomes, schedule follow-up calls, and update CRM records daily.
Job Market & Salary in Bengaluru
Salary Range: Typically ₹20,000 to ₹25,000 per month fixed salary, often with added performance incentives.
Key Skills Required: Good phone communication skills, basic computer literacy, and fluency in local languages (such as Kannada, English, Hindi, or Tamil).