A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 30,000 /महीना
Fab Skin Hair And Laser Clinic
बंजारा हिल्स, हैदराबाद
ग्राहक सहायता / टेलीकॉलर में 6 - 48 महीने का अनुभव
फुल टाइम
We are looking for a Telecaller to join our team at Fab Skin Hair And Laser Clinic. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹15,000 - ₹30,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Explain clinic services ,treatments ,offers to clients
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and fixing the appointment
achive daily and monthly call and appointment booking targets
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
skills required:
communication and interpersonal skills
appointment management
time management
follow ups
