Make outbound calls to prospective customers and introduce products/services.
Handle inbound customer inquiries efficiently and professionally.
Generate leads, maintain follow-ups, and update CRM records.
Understand customer needs and provide suitable solutions.
Explain product/service features and benefits clearly.
Achieve daily/weekly/monthly calling and conversion targets.
Build and maintain good customer relationships.
Handle objections and resolve customer issues promptly.
Maintain call records, reports, and performance metrics.
Minimum qualification: [12th Pass/Graduate]
Proven experience as a Telecaller, Customer Care Executive, or similar role (preferred).
Excellent communication and interpersonal skills.
Ability to handle rejections and remain motivated.
Basic knowledge of MS Office/CRM software.
Good persuasive and negotiation skills.
Fluency in [English/Hindi/Regional Language as applicable].
Fixed salary + incentives/bonuses.
Performance-based growth opportunities.
Training and skill development sessions.
Supportive team environment.