Respond to customer inquiries via phone, email, and other channels.
Understand customer requirements and provide suitable product solutions.
Prepare and send quotations.
Follow up for order confirmation and payment status.
Coordinate with production, stores, and dispatch teams.
Maintain customer records and sales reports.
Build and maintain strong customer relationships.
Skills Required:
1. Good communication and negotiation skills.
2. Knowledge of MS Office and ERP systems.
3. Strong follow-up and coordination abilities.
Qualification:
1. Graduate in any discipline.
2. 1–2 years of experience in Sales/Customer Support (Manufacturing preferred).