Position: Telecaller
Location: Office 1512, 15th Floor, Bhutani Tower, Sector 32, Noida, UP
Job Type: Full-Time
About the Role:
We are looking for a smart, confident, and enthusiastic Telecaller to join our legal firm. The candidate will be responsible for handling inbound and outbound calls, client coordination, appointment scheduling, and basic follow-ups related to legal services.
Key Responsibilities:
Handle incoming and outgoing calls professionally.
Provide accurate information about legal services to clients.
Maintain records of client interactions in a systematic manner.
Schedule meetings and appointments for lawyers.
Assist in client follow-up and maintaining good client relations.
Coordinate with the legal team for smooth communication.
Requirements:
Minimum Qualification: Graduate (with good communication skills).
Excellent communication skills in Hindi & English.
Good knowledge of MS Office (Word, Excel) and email handling.
Ability to maintain confidentiality of legal matters.
Previous telecalling/customer service experience preferred.
Polite, professional, and confident telephone etiquette.
Perks: Professional work environment, growth opportunities.