Aye Finance Ltd. is hiring for Tele-collection Executive :-
Outbound & Inbound Calling: Make regular phone calls to clients or customers with pending dues, credit card balances, or loan installments.
Payment Negotiation: Discuss financial constraints with customers and negotiate realistic, policy-compliant repayment plans or Promised-to-Pay (PTP) commitments.
Data & CRM Updates: Log all call outcomes, payment promises, and updated contact details accurately into CRM or collection software.
Target Achievement: Meet daily, weekly, and monthly collection recovery metrics and Key Performance Indicators (KPIs).
Compliance & Ethics: Adhere strictly to company policies, banking/NBFC regulations, and fair debt collection practices.