A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 20,000 /महीना
Udyoga Talent Solutions
नुंगमबक्कम, चेन्नई
ग्राहक सहायता / टेलीकॉलर में 1 - 3 वर्षो का अनुभव
फुल टाइम
Key Responsibilities:
Client Handling & Follow-ups
• Handle inbound/outbound calls and inquiries from potential clients
• Respond to leads received through website, social media, and marketing campaigns
• Understand client requirements and provide basic information about services
• Share details with the sales team for quotation and further discussion
• Follow up with clients to ensure closure
• Coordination & Support
• Schedule meetings
• Coordinate internally to ensure timely response to clients
• Maintain professional communication with clients at all times
• Data Management
• Maintain accurate records of inquiries and follow-ups
• Update Excel / Airtable with client details and call status
• Prepare daily and weekly call reports
• Conversion Support
• Assist sales team in tracking potential clients
• Ensure proper follow-up until booking confirmation or closure
Required Skills & Qualifications:
• 1–3 years experience in Telecalling / Customer Support / Telesales
• Excellent communication skills in Tamil & English (Hindi will be an added advantage)
• Polite, confident, and professional
• Strong follow-up skills
• Basic knowledge of MS Excel / Google Sheets
• Ability to handle multiple client conversations efficiently
• Organized and detail-oriented
