Job Responsibilities:
Make outbound calls to prospective customers and follow up on leads.
Handle incoming customer enquiries and provide relevant information.
Explain company products/services clearly and professionally.
Maintain customer databases and update call details regularly.
Follow up with interested customers and convert leads into business opportunities.
Achieve daily and monthly calling targets.
Coordinate with the internal team for smooth execution of customer requirements.
Maintain professional communication and good customer relationships.
Required Skills & Qualifications:
Minimum 6 months to 2 years of experience in Telecalling / Customer Support.
Excellent verbal communication skills in English and Hindi.
Good interpersonal and convincing skills.
Basic computer knowledge and familiarity with MS Excel.
Ability to handle customer queries confidently.
Target-oriented, proactive and enthusiastic approach.
Additional Eligibility:
Candidates with a Bachelor of Engineering (BE) degree are also welcome to apply.
Fresh graduates with good communication skills may be considered.
Interested candidates can share their updated resumes with the HR Department.