We are looking for a Tele Caller/Customer support Executive to join our team Life Matchings Pvt Ltd company to handle customer calls, provide exceptional customer support and resolve queries related to Matrimony. The role offers an attractive opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Degree and 2 years experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.