Tele calling

We are looking for a Tele calling to join our team at Athena bpo to handle customer calls, provide exceptional customer support and resolve queries related to Health/ Term Insurance. The role offers an attractive in-hand salary of ₹ 17,000 - ₹ 18,000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating c omplex issues when necessary. The c

ndidate should be comfortable with 6 days working during the Day shift.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में फ्रेशर वाले उम्मीदवारों की जरुरत है।