A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 20,000 /महीना*
Ashpa Global Services Private Limited
बेजोनबाग, नागपुर
₹5,000 इनसेंटिव्स शामिल
ग्राहक सहायता / टेलीकॉलर में 0 - 2 वर्षो का अनुभव
फुल टाइम
कॉन्ट्रैक्ट
o reaching out to customers with overdue accounts via phone calls to inform them about their outstanding balance and payment due dates.
o analyzing customer accounts to understand the debt amount, payment history, and any relevant details before making contact.
o clearly explaining the consequences of non-payment and attempting to establish a payment plan that suits the debtor's financial situation.
o engaging in discussions with debtors to negotiate payment terms, including instalment plans, partial settlements, or extended deadlines.
o addressing customer concerns and objections regarding the debt, providing clear explanations and attempting to resolve disputes.
o accurately documenting all interactions with debtors, including payment promises, agreed-upon terms, and any relevant details in the crm system (feedback & trail upload).
