Conduct outbound and inbound calls to existing and potential clients.
Handle client inquiries professionally and provide accurate information about products or services.
Maintain positive client relationships through effective communication and follow-ups.
Manage client data records, ensuring accuracy and confidentiality.
Perform back office tasks such as preparing quotations, maintaining sales records, and updating CRM or Tally software.
Conduct regular follow-ups with clients regarding payments, quotations, or service feedback.
Support the administrative team in day-to-day office operations and documentation.
Prepare and share daily call and follow-up reports with the management team.