Job Description – Customer Service Associate
Location: Bangalore
Work Mode: Work From Office
Package : 45k upto 50k
Job Overview
We are hiring Customer Service Associates for Accenture. The role involves assisting customers, answering their queries, providing accurate information, and resolving issues professionally.
Roles & Responsibilities
Handle customer queries through calls, emails, or chat, depending on the assigned process.
Provide accurate information and resolve customer concerns.
Maintain good communication and customer satisfaction.
Follow company guidelines and meet performance targets.
Update customer details and maintain records in the system.
Skills Required
Good communication skills in English.
Basic computer knowledge.
Customer-focused attitude and problem-solving skills.
Willingness to work in rotational shifts, if required.
Ability to work in a team.