A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
14,000 - 17,000 /महीना
Northern Motors
एनआईटी, फरीदाबाद
ग्राहक सहायता / टेलीकॉलर में 6 - 12 महीने का अनुभव
फुल टाइम
We are looking for a Service advisor to join our team at northern motors. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹14,000 - ₹17,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Job Requirements:
The minimum qualification for this role is below 10th and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
