Semi Non Voice Process Executive

About the Company

Knack Group is a 15-year-old diversified business conglomerate with strong presence in Healthcare Services, Healthcare IT, and Enterprise IT & Analytics.

Our Healthcare KPO arm delivers deep healthcare domain expertise, process maturity, operational excellence, and cost-effective delivery models, enabling Fortune 500 clients to achieve measurable business outcomes.

Job Title

Process Associate

Job Location

Jaipur

Job Description

As a Process Associate, you will be responsible for supporting US healthcare revenue cycle operations through effective communication with insurance companies and internal stakeholders.

Key Responsibilities:

If Required make outbound calls to US insurance companies to check claim status

Handle denials management and patient eligibility verification

Perform insurance follow-ups to ensure timely claim resolution

Ensure adherence to defined productivity and quality standards

Maintain accurate documentation and follow compliance guidelines

Meet daily and monthly performance targets within stipulated timelines

Work Details & Benefits

5 days working (Saturday & Sunday off)

Night shifts (US healthcare process)

Cab facility (as per company policy)

Meal facility

Competitive salary – best as per company standards

Opportunity to work with a stable organization and global healthcare clients

Candidate Requirements / Qualifications / Skills

Educational Qualification:

Graduates from any discipline

12th Pass candidates may also be considered with 6 months to 1 year of experience

Not Considering:

B.Tech pursuing candidates

B. Pharmacy pursuing candidates

Skills & Competencies:

Good command over English (spoken and written)

Willingness to work in night shifts

Strong analytical and problem-solving skills

Computer proficiency with basic applications

Good listening and comprehension skills

Ability to work in a process-driven environment

Experience:

Freshers are welcome to apply

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 6 - 24 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।