A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
28,000 - 32,000 /महीना
Recruitfynd
खारदी, पुणे
ग्राहक सहायता / टेलीकॉलर में 1 - 4 वर्षो का अनुभव
फुल टाइम
Role Purpose
The Seller Support Associate will be responsible for assisting sellers with their queries and issues across voice, chat, email, and other supported channels. The role involves providing accurate and timely resolutions, following defined processes and SLAs, and ensuring a positive seller experience.
Key Responsibilities
Handle seller queries and provide end-to-end support across multiple channels.
Understand seller concerns, troubleshoot issues, and provide appropriate resolutions.
Support sellers throughout their journey, including account, orders, payments, and other seller-related concerns.
Escalate complex issues to the appropriate teams when required.
Meet defined quality, productivity, and SLA targets.
Identify recurring seller issues and share feedback to improve processes and seller experience.
