कस्टमर सपोर्ट सेल्स एग्जीक्यूटिव

JOB DESCRIPTION – SALES EXECUTIVE

Job Title

Sales Executive (Male)

Department

Sales Department

Location

Opp: Ambika Park, Raiya Rd, Hanuman Madhi Chowk, Before, Rajkot, Gujarat 360007

Job Type

Full-Time

Gender

Male

Working Hours

10:00 AM to 10:00 PM

Working Days

Monday to Sunday

Salary

₹12,000/- Per Month + Attractive Performance Incentive

Contact Number

79908 65614/87992 30244

Weekly Off Policy

Employees are entitled to 2 Weekly Offs in a calendar month as per company policy. If an employee does not avail any of the 2 Weekly Offs during the month, the Company will provide 2 days' extra salary along with the monthly salary, subject to attendance and company policy.

Job Summary

The Sales Executive is responsible for delivering an exceptional customer experience while achieving individual and showroom sales targets. The role requires excellent communication skills, strong product knowledge, professional customer handling, and adherence to company policies and SOPs.

Key Responsibilities

Sr. No.

Responsibilities

1

Welcome every customer with a professional and friendly attitude.

2

Understand customer requirements and recommend suitable products.

3

Explain product features, pricing, offers, and benefits.

4

Achieve daily, weekly, and monthly sales targets.

5

Promote cross-selling and upselling.

6

Maintain showroom cleanliness and product displays.

7

Assist customers during product selection, billing, and order processing.

8

Prepare quotations, bookings, and invoices in company software.

9

Build long-term customer relationships.

10

Collect customer feedback and share it with management.

11

Encourage customers to follow company social media.

12

Handle customer complaints professionally.

13

Submit daily sales and activity reports.

14

Follow company SOPs, policies, and discipline.

Required Qualifications

Education

Minimum 12th Pass (Graduate Preferred)

Experience

6Month -1 year

Freshers

Freshers with excellent communication skills may also apply

Preferred Qualifications

Industry Experience

Fashion, Apparel, Retail, or Lifestyle Industry

Computer Knowledge

Basic Computer Skills

Communication

Good English, Hindi, and Gujarati communication preferred

Required Skills

Sales & Negotiation

Customer Service

Communication Skills

Product Presentation

Relationship Building

Teamwork

Time Management

Positive Attitude

Problem Solving

Customer Handling

Key Result Areas (KRA)

KRA

Performance Indicator

Sales Performance

Achieve monthly sales targets

Customer Satisfaction

Maintain excellent customer service

Cross Selling

Increase average bill value

Billing Accuracy

Ensure error-free billing and bookings

Showroom Standards

Maintain cleanliness and displays

Reporting

Submit reports on time

SOP Compliance

Follow company policies and SOPs

Customer Retention

Generate repeat business

Company Expectations

Maintain professional grooming and appearance.

Be punctual and disciplined.

Maintain a positive attitude and teamwork.

Respect company policies and confidentiality.

Provide the highest level of customer satisfaction.

Work towards achieving individual and showroom business goals.

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