Sales Executive

Company: BlackPapers Sarthies Pvt. Ltd.

Location: [Delhi NCR / Noida / Remote]

Job Type: Full-time

Experience: 6 months – 3 years (Freshers can apply)

Working Days/Timing: [Mon–Sat / 10 AM–7 PM]

Language: Hindi + Basic English (Hinglish)

About BlackPapers

BlackPapers is a Legal-Tech & Business Services marketplace helping Startups, MSMEs, and NGOs manage GST, ROC/MCA, Income Tax, Accounting, TDS, Payroll, and other compliances through expert CAs/CS/Lawyers.

Role Overview

We’re hiring a Sales Executive (Telecaller) to call leads, qualify requirements, explain our services, and book appointments/close deals. You’ll be the first voice of BlackPapers—so clarity, confidence, and follow-ups matter.

Key Responsibilities

We are looking for a Sales Executive to join our team at Blackpapers Sarthies Private Limited. The role offers ₹10000 - ₹12000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 0 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।