कस्टमर सपोर्ट सेल्स एग्जीक्यूटिव

We are looking for a Sales Executive to join our team at Aero Divine Aviation Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Service Provider. The role offers ₹13000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Handle Inbound And Outbound Customer Calls Professionally.Respond To Customer Queries Via Phone, Whatsapp, Email, And Social Media.Provide Complete Information About Helicopter Charter Services, Char Dham Yatra Packages, Wedding Bookings, Vip Flights, And Other Aviation Services.Resolve Customer Concerns And Provide Timely Follow-Ups ...

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