कस्टमर सपोर्ट सेल्स कोऑर्डिनेटर / एग्जीक्यूटिव

Job Summary

The Sales Executive is responsible for driving sales growth by acquiring new customers, maintaining strong relationships with existing clients, and promoting the company's rigid box packaging solutions. The role focuses on generating business from industries such as luxury packaging, cosmetics, electronics, jewelry, apparel, gifting, FMCG, pharmaceuticals, and other manufacturing sectors requiring premium packaging.

Key Responsibilities

• Identify and develop new B2B business opportunities for rigid box packaging products.

• Generate leads through market research, cold calling, networking, and customer visits.

• Meet potential clients to understand their packaging requirements and propose suitable solutions.

• Prepare and submit quotations, negotiate pricing, and close sales orders.

• Maintain strong relationships with existing customers to ensure repeat business.

• Achieve monthly, quarterly, and annual sales targets.

• Coordinate with the Production, Planning, Design, and Dispatch teams to ensure timely order execution and customer satisfaction.

• Follow up on inquiries, samples, approvals, and payments.

• Monitor market trends, competitor activities, and customer requirements.

• Prepare regular sales reports, forecasts, and customer visit reports.

• Represent the company at trade fairs, exhibitions, and industry events when required.
  Required Skills

  • Strong communication and interpersonal skills.

  • Excellent negotiation and presentation abilities.

  • Proven experience in B2B sales and business development.

  • Customer relationship management skills.

  • Ability to identify new business opportunities and close deals.

  • Good analytical and problem-solving skills.

  • Proficiency in MS Office and CRM software.

  • Self-motivated, target-oriented, and willing to travel for customer meetings.

  Key Performance Indicators (KPIs)

  • Achievement of monthly and annual sales targets.

  • New customer acquisition.

  • Revenue and profit growth.

  • Customer retention and repeat business.

  • Lead conversion ratio.

  • Timely payment collection.

  • Customer satisfaction and service qualit

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 2 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।