कस्टमर सपोर्ट सेल्स कोऑर्डिनेटर / एग्जीक्यूटिव

Role & responsibilities

Sales Coordinator: Invoicing,Quotation,Payment follow-up, Lead generation, follow-up with customer/vendors/despatch coordination and other work.

ISE :

Key Responsibilities:

· Act as the primary point of contact for customer inquiries and internal sales support.

· Prepare and follow up on quotations in collaboration with the engineering and production teams.

· Process sales orders accurately and ensure timely communication with customers on order status, lead times, and delivery schedules.

· Liaise between the engineering department and customers to clarify technical specifications, customizations, and product options.

· Maintain and update customer records, sales reports, and databases (e.g., CRM systems).

· Coordinate with logistics and production teams to ensure smooth order fulfilment.

· Support the external sales team with documentation, scheduling, and client communication.

· Handle post-sale follow-ups, customer service issues, and returns where necessary.

· Contribute to sales forecasting and planning activities with relevant data insights.

Requirements:

· Proven experience in a sales coordination, sales support, or administrative role preferably in an engineering or technical environment. ( 2 – 3 years )

· Understanding of engineering products, terminology, and manufacturing processes is highly desirable.

· Strong organizational and multitasking skills with attention to detail.

· Excellent written and verbal communication skills.

· Proficient in MS Office Suite (Excel, Word, Outlook); experience with ERP or CRM systems is a plus.

· Ability to work both independently and as part of a team.

· Customer-focused mindset with a commitment to delivering high service standards.

Preferred Qualifications:

· Degree in Bachelors in any field

· Experience in a manufacturing or engineering company.

Mumbai candidates preferred.

Immediate joiners welcome.

Role: Sales Support & Operations - Other

Industry Type: Medical Devices & Equipment

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Sales Support & Operations

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred key skills

Sales Operations Sales Coordination Marketing Support Sales Analytics

Sales Administration

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 3 - 6 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।