कस्टमर सपोर्ट सेल्स कोऑर्डिनेटर / एग्जीक्यूटिव

Sales Coordinator / Sales Executive

Company: GiftTai Solutions Pvt. Ltd.
Job Type: Full-time
Sales Model: B2B & B2C
Department: Sales & Business Development

About the Role

GiftTai Solutions Pvt. Ltd. is looking for an energetic and customer-focused Sales Coordinator / Sales Executive to join our team. The role involves handling sales calls, following up with customers, coordinating orders, and supporting the sales process from inquiry to closure.

Key Responsibilities

• Handle incoming and outgoing sales calls with B2B and B2C customers.

• Understand customer requirements and recommend suitable products/services.

• Follow up with leads, inquiries, and existing customers.

• Coordinate with internal teams to ensure smooth order processing and delivery.

• Maintain regular communication with customers through phone, WhatsApp, and email.

• Prepare quotations and share product/service information with customers.

• Maintain customer and sales records.

• Achieve assigned sales targets and contribute to business growth.

• Resolve basic customer queries and coordinate with relevant teams for solutions.

Requirements

• Good communication and interpersonal skills.

• Comfortable speaking with customers over phone calls.

• Basic knowledge of sales and customer handling.

• Good follow-up and coordination skills.

• Ability to work independently as well as with a team.

• Basic computer skills and familiarity with WhatsApp, email, and Excel/Google Sheets.

• good English communication skills required .

What We Offer

• Fixed salary + performance-based incentives.

• Opportunity to grow in sales and business development.

• Professional and supportive work environment.

• Exposure to both B2B and B2C sales.

Position: Sales Coordinator / Sales Executive
Employment Type: Full-time\

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