Key duties involve liaising with customers and internal teams, managing CRM data, scheduling appointments, processing orders, and assisting with sales strategy implementation, requiring strong organizational, communication, and problem-solving skills.
Key Responsibilities:
Sales Support:
Assist sales reps with documentation, scheduling meetings, following up on leads, and managing new inquiries.
Operations & Administration:
Maintain organized sales records, update CRM systems, prepare sales reports (weekly/monthly), and handle paperwork.
Customer & Team Liaison:
Act as a bridge between sales, marketing, delivery, and customers; manage customer queries and ensure satisfaction.
Reporting & Analysis:
Generate sales analysis reports and track performance metrics for senior management.
Strategy & Training:
Help implement sales strategies, organize training, and support new hire onboarding.
Essential Skills & Qualifications:
Skills: Exceptional organization, attention to detail, strong communication (written/oral), problem-solving, multitasking, customer service, and adaptability.
Technical: Proficiency in Microsoft Office Suite (Excel, Outlook) and CRM software (like Salesforce) is often required.
Experience: Previous experience in a sales or customer-facing role is beneficial.