सेल्स को-ऑर्डिनेटर

We are looking for a Sales Coordinator to join our Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to the Industry.

Job Description:•

The Company is seeking an organized and energetic Sales Coordinator to support sales and client servicing operations for the brand across the HoReCa (Hotels, Restaurants & Café/Catering) and Retail segments. This role will be responsible for client onboarding, order booking, delivery coordination, payment tracking, and ensuring smooth day-to-day coordination between clients and internal teams.

Roles and Responsibilities:

• Assist in onboarding new clients by gathering documentation, setting up accounts, and ensuring client requirements are clearly understood.

• Act as the primary point of contact for clients, managing requests, addressing issues, and ensuring high levels of customer satisfaction.

• Book and confirm daily orders, coordinate internally to ensure timely and accurate order processing.

• Work closely with sales, operations, logistics, and marketing teams to ensure smooth execution of client orders.

• Coordinate deliveries with the logistics team and ensure accurate, on-time dispatches.

• Track outstanding payments and follow up with clients to ensure timely collections as per agreed credit terms.

• Identify opportunities for upselling and cross-selling to existing clients to enhance engagement and revenue.

• Maintain and update MIS reports including client details, sales records, and feedback for review and analysis.

• Provide regular reports and feedback to the sales team and management on client activities and performance.

Requirements:

• 1-2 years of experience in sales coordination, client servicing, or a similar role preferred.

• Strong communication and coordination skills with the ability to manage multiple priorities.

• Highly organized, detail-oriented, and comfortable working in a fast-paced sales environment.

• Proficient in Excel/Google Sheets and familiar with AI apps, order tracking or CRM tools.

• Positive attitude, strong follow-up skills, and a focus on client satisfaction.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 1 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।