कस्टमर सपोर्ट सेल्स कोऑर्डिनेटर

Key Responsibilities

• Sales Support & Coordination

  • Assist sales executives in preparing quotations, proposals, and contracts.

  • Coordinate with clients, distributors, and internal teams for order processing and delivery.

  • Maintain accurate records of sales transactions and customer interactions.

. Communication & Client Handling

• Communicate fluently in Hindi, English, and Malayalam to handle clients across India.

• Respond promptly to customer queries and resolve issues in coordination with the sales team.

• Support in follow‑ups for payments, collections, and after‑sales service.

• Reporting & Documentation

  • Prepare daily/weekly sales reports for management review.

  • Track sales targets, achievements, and pending orders.

  • Ensure compliance with company policies and documentation standards.

Skills & Qualifications

• Strong communication skills in Hindi, English, and Malayalam (mandatory).

• Organizational and multitasking abilities.

• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.

• Ability to work under pressure and meet deadlines.

• Minimum qualification: Graduate in Business, Marketing, or related field.

• 2-3 Years experience in sales coordination or customer service preferred.

Performance Indicators

• Accuracy and timeliness of sales documentation.

• Customer satisfaction and issue resolution.

• Achievement of sales support targets.

• Efficiency in coordination between sales, logistics, and finance teams.

Min – Starting from Rs 18K per Month.

Timings

9.30 am to 6.30 pm

Weekly Holiday

Sunday.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 2 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।