To prepare a Order plan by forecasting the orders for a year in discussion with directors and communicate the same to principal. ● To review the order plan on every quarter and carry out necessary modification. ● To complete all the documentation required to execute the orders. ● To co-ordinate for the product pricing with customer and principal. ● To provide up to date information to customer by updating the shipment schedule and answering the queries (if any). ● Follow up with principals for quality issues. ● Send monthly development progress report to Principals. ● To resolve customer complaints by coordinating with principal, checking payment documents like Letter of Credit, highlighting discrepancy in LC, shipment related queries etc. ● To ensure receipt of on time and accurate commission by timely follow up with principal. ● To do follow up with customers for the payment clearance. ● To keep directors update about the progress of each order by preparing the MIS reports on monthly basis. ● To prepare monthly import statistics and present to Directors