We are looking for a Relationship Officer to join our team Muthoot Microfin ltd. The role offers ₹16000 - ₹25000 and involves managing customer calls, delivering outstanding customer ser vice related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Managing client relationships and loan disbursement processes.
Promoting financial literacy among clients.
Achieving monthly targets assigned by the branch.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.