Relationship Manager

We are looking for a Relationship Manager to join our team at Ensetu Solutions. The role offers ₹28,000 - ₹55,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:  

• To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.  

• Adhering to high ethical standards and complying with all the laid down processes / policies of company - KYC adherence. Verify customers KYC & complete online registration.  

• Coordinate with the Manager and stakeholder for loan approval.  

• Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business.  

• Resolving all customer doubts and questions while processing the loan.  

• Participate in business development activities to improve the brand visibility of Company Gold Loan in the catchment areas and to generate leads of prospective customers.  

Skills & Persona:  

• Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.  

• Upto 30 years of age  

• Excellent communication skills in the local language and elementary English  

• 2 wheeler and Driving License is mandatory 

Regards,

Darshan P

Non IT Recruiter

9916161723

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 1 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।