A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
16,000 - 20,000 /महीना
Frequip Online Rentals Solutions Private Limited
सेक्टर 57, गुडगाँव
ग्राहक सहायता / टेलीकॉलर में 0 - 2 वर्षो का अनुभव
फुल टाइम
Key Responsibilities: ● Follow up with customers through calls and messages to recover pending or overdue payments. ● Track and monitor accounts receivable to ensure timely collections. ● Resolve customer queries related to billing, payments, and account discrepancies. ● Maintain detailed records of collection activities and update payment recovery status regularly. ● Coordinate with the accounts, customer service, and operations teams for payment-related issues. ● Identify defaulters and escalate chronic non-payment cases to the finance manager or legal team as required. ● Assist in developing and implementing payment recovery strategies to minimize outstanding dues. ● Ensure all interactions are handled professionally, maintaining a positive company image. Requirements: ● Min 12th required ● 1+ years of experience in collections, payment recovery. ● Excellent communication and negotiation skills in English and local languages. ● Strong attention to detail, organizational, and problem-solving skills. ● Ability to handle pressure and meet recovery targets.
