Key Account Manager

Key Account Manager – Myntra (Job Description)

Role Overview

A Key Account Manager at Myntra is responsible for managing and growing relationships with top fashion brands/sellers on the platform. The role focuses on driving sales, improving brand performance, and ensuring smooth business operation Key Responsibilities

Account Management

Handle a portfolio of key brands/sellers on Myntra

Build strong relationships with brand partners

Act as the main point of contact for business queries

Business Growth

Drive revenue growth and achieve sales targets

Plan promotions, discounts, and campaign strategies

Identify opportunities to increase assortment and visibility

Data Analysis

Analyze sales performance, trends, and customer behavior

Use data to recommend improvements and optimize listings

Catalog & Inventory Management

Ensure product listings are accurate and up to date

Monitor stock availability and reduce out-of-stock issues

Campaign Execution

Coordinate with internal teams for sale events (EORS, etc.)

Ensure brands participate effectively in marketing campaigns

Cross-functional Coordination

Work with marketing, supply chain, and operations teams

Resolve issues related to logistics, returns, and payments

Required Skills

Strong communication & relationship management

Analytical and data-driven thinking

Negotiation and problem-solving skills

Knowledge of e-commerce and fashion industry

Excel / data tools proficiency

Qualifications

Bachelor’s degree (MBA preferred)

1–5 years experience in account management / sales / e-commerce

Experience with marketplaces like Myntra, Flipkart, Amazon is a plus

KPIs (Performance Metrics)

Revenue growth

Brand performance & sales targets

Conversion rate and visibility

Inventory health

Campaign success rate

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 0 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।