1: Handle incoming inquiries (calls, walk-ins, WhatsApp, etc.)
2: Conduct counselling sessions and explain course offerings clearly
3: Understand student needs and recommend suitable programs
4: Perform consistent and structured follow-ups
5: Confidently discuss fees and close admissions
6: Maintain accurate records of leads, follow-ups, and conversions
7: Coordinate with academic team for batch allocation
8: Ensure a professional and positive experience for every prospect