expertise in cryptocurrency, equity markets, ETFs, mutual funds, wealth management, and trade settlements. The ideal candidate will have hands-on experience in trading, corporate actions, taxation, and investment advisory, along with solid knowledge of NISM compliance. This role involves market analysis, trade processing, and supporting investment clients with high-quality financial insights.
Work Mode: Work From Office
Process: International
Position: Chat Process Associate – L1
Interview Process:
HR Round → Ops Round → Client Feedback → Versant Round
Skill Set:
Excellent written and verbal English communication
Typing speed approx 35 WPM with 95% accuracy
No MTI / RTI
Ability to handle 2 or more concurrent chats
Qualification: Graduate / Undergraduate
Experience:
Minimum 6 months of BPO Chat / Voice experience (BFSI / Customer Support preferred)
Language Proficiency: B2 / C1 in English
Salary: Up to ₹32,000 CTC (Chat)
Shift: Rotational (Male & Female)
Location:
Sector-30, Gurugram, Haryana – 122001
Roles & Responsibilities:
Customer assistance and issue resolution
Chat handling & documentation
End-to-end customer support
Cab Facility:
✔ Yes (Both sides)
✔ Male candidates opting for self-travel can receive ₹180/day travel allowance (working days)