A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
25,000 - 30,000 /महीना
Victa Earlyjobs Technologies Private Limited
आईटीपीएल, बैंगलोर
ग्राहक सहायता / टेलीकॉलर में 6 - 60 महीने का अनुभव
फुल टाइम
Job Responsibilities
Handle customer queries through international chat support.
Understand customer concerns and provide accurate and relevant information.
Assist customers with product, service, order, and account-related queries.
Respond to multiple customer chats professionally and efficiently.
Provide clear, polite, and professional written communication.
Follow standard operating procedures and communication guidelines.
Troubleshoot basic customer issues and provide appropriate solutions.
Escalate complex issues to the concerned department when required.
Maintain accurate records of customer interactions and updates.
Ensure a positive customer experience through timely and effective support.
Coordinate with internal teams to resolve customer-related concerns.
Maintain confidentiality and follow company policies while handling customer information.
