CSR (International Process)
Location: Bommanahalli
Experience: Minimum 6 Months
Role: Customer Service Representative (International)
Shift: US Shifts
Week Off: Saturday & Sunday (Fixed)
Qualification: Undergraduate / Graduate
Languages: English
Salary: Up to ₹35,000 (Based on experience)
Rounds: HR | Harver | V&A | Ops
Age Limit: Up to 35
Handle inbound/outbound international customer calls professionally.
Assist customers with queries, complaints, and service-related issues.
Maintain accurate records of customer interactions.
Ensure high levels of customer satisfaction and service quality.
Work effectively in night shifts aligned with US timings.
Meet process KPIs and performance metrics.