इंटरनेशनल कस्टमर सपोर्ट एग्जीक्यूटिव

International Voice Process Executive – US Process

Company: MoonElevate Solution Pvt Ltd

Location: Koramangala, Bengaluru

Salary: ₹20,000 – ₹25,000 per month

Experience: Fresher & Experienced candidates can apply

Education: Graduate

Shift: Night Shift

Process: Voice Process – Inbound & Outbound

Joining: Immediate Joiners Preferred

Transport: One-way cab facility provided

Job Description:

MoonElevate Solution Pvt Ltd is looking for enthusiastic and customer-focused International Voice Process Executives to join our US Process team.

The selected candidates will be responsible for handling customer enquiries, assisting customers with loan-related applications, explaining loan details clearly, and conducting follow-ups through professional communication.

This role involves both inbound and outbound calls and requires candidates with good English communication and customer-handling skills.

Key Responsibilities:

Handle inbound and outbound customer calls related to loan services.

Respond professionally to customer enquiries and provide accurate information.

Assist customers with loan-related applications and processes.

Explain loan details, terms, and procedures clearly to customers.

Follow up with customers regarding loan enquiries and applications.

Maintain professional communication and build a positive customer experience.

Record and update customer information accurately.

Handle customer queries and provide appropriate assistance.

Follow company processes, guidelines, and quality standards.

Eligibility & Skills:

Graduate candidates can apply.

Freshers are welcome to apply.

Candidates with prior BPO/voice process experience are also eligible.

Good English communication and verbal skills.

Good listening and customer-handling skills.

Basic computer knowledge.

Ability to communicate confidently with customers.

Positive attitude and willingness to learn.

Comfortable working in a night shift.

Compensation & Benefits:

Salary: ₹20,000 – ₹25,000 per month.

One-way cab facility provided.

Immediate joining opportunity.

Professional work environment.

Training and process guidance will be provided.

Working Details:

Working Days: 5

Weekly Off: Saturday&Sunday

Shift Timing: Night Shift

Why Join MoonElevate?

Opportunity to start or build your career in an international BPO environment.

Freshers can apply.

Structured training and process support.

Professional and growth-oriented workplace.

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