US-Based First Party Collections (Bread Process)
Process Name: Bread Collections (Voice Process)
Shift: 5:30 PM – 10:30 AM (Rotational 9-hour shift)
Week Off: Any 2 rotational offs
Joining Date: 24th June 2025
Work Location: Transport boundary must be within company-provided zones
Eligibility Criteria:
HSC/Graduate fresher OR
SSC with minimum 1 year BPO experience
Excellent English communication skills
Age: Up to 39 years
Must not be pursuing any education
Job Responsibilities:
Conduct soft collections calls to resolve customer outstanding balances
Achieve monthly collection and quality targets
Deliver professional support while adhering to company guidelines
Maintain accurate call records and follow-ups
Salary Structure:
Based on Last Drawn Salary
Additional incentives based on performance
Rounds of Interview:
HR ➡ VNA ➡ Operations
Important Notes:
No leaves allowed during the 6-month probation period
Candidates must have all relevant documents (ID, education, experience) ready
Must be