Job Title: Customer Service - Import Export
Location: Noida Sector-63
Qualification: Graduate or MBA preferred
Experience: 2 to 5 Years
Salary: upto 30k
Shift Timing: 9:30 to 6:30 pm
Week Off: Sunday
Industry: Freight forwarding & Logistics
Gender Preference: Both (preferred female)
Key Skills Required
• Excellent written and verbal communication skills
• Excellent customer service and interpersonal skills
• Computer skills – MS office, Excel & PP
Roles & Responsibilities
• Handle post-nomination Air & Sea shipments.
• Coordinate daily with overseas agents, customers, and CHA via calls/emails.
• Track shipments, share feedback, and update customers until delivery.
• Resolve customer queries and follow up for new bookings.
• Manage import documentation, manifestation, CFS movement, and DO issuance.
• Share invoice details with accounts for timely billing.
• Maintain and update internal DSR regularly.
• Coordinate with Operations for imports, exports, clearance, and transportation.
• Ensure smooth and efficient service to clients.
HR Ashi chauhan
Phone: 8076094228
Mail id- recruiter4@koelhireright.com