फील्ड सपोर्ट इंजीनियर

Install, configure, test, and commission E-Surveillance systems at customer locations. • Install and configure IP cameras, CCTV cameras, NVR/DVR, network switches, routers, and related surveillance equipment. • Install and configure Intrusion Alarm Systems (IAS), panic switches, vibration sensors, smoke sensors, EM locks, and other security devices. • Perform camera mounting, cabling, termination, alignment, focusing, and testing. • Configure IP addresses, network connectivity, and communication between cameras, NVRs, and other surveillance devices. • Perform electrical and network troubleshooting related to E-Surveillance systems. • Carry out control panel wiring, sensor connections, system configuration, and functional testing. • Conduct system testing and commissioning to ensure all devices are functioning as per the required specifications. • Perform preventive maintenance and periodic inspection of installed E-Surveillance systems. • Diagnose and resolve issues related to camera connectivity, video loss, recording, network communication, sensors, alarms, and other field equipment. • Coordinate with the Project, Technical Support, Customer Support, and IT teams for installation, commissioning, and technical issue resolution. • Attend customer locations for installation, breakdown calls, preventive maintenance, and system upgrades. • Provide basic training to customers/end users on the operation of the installed surveillance system. • Maintain proper installation reports, configuration details, service reports, checklists, and commissioning documents. • Ensure installations are completed as per company standards, project requirements, safety procedures, and quality requirements. • Escalate unresolved technical issues to the concerned senior/technical team with proper troubleshooting details. • Stay updated with new technologies and developments in CCTV, IP surveillance, networking, and electronic security systems.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 1 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।