कस्टमर सपोर्ट फील्ड एग्जीक्यूटिव

Role Overview

• Job Title: Field Officer / Executive

• Primary Objective: Ensure on-ground activities, programs, or site operations run smoothly, remain compliant with company/project goals, and are properly documented.

Key Responsibilities

• Field Visits & Inspections: Travel regularly to project sites, client locations, or community areas to monitor ongoing activities.

• Data Collection & Reporting: Gather field data, survey responses, or operational metrics and enter them into tracking software or daily progress reports (DPR).

• Stakeholder Engagement: Communicate directly with local beneficiaries, community leaders, customers, or government partners.

• Supervision & Compliance: Oversee field staff or security/support personnel, ensuring safety guidelines, schedules, and operational standards are followed.

• Issue & Grievance Resolution: Identify bottlenecks, handle local complaints or service requests, and escalate critical issues to senior management.

Qualifications & Requirements

• Education: Diploma or Bachelor’s degree in Social Sciences, Business, Public Health, Development Studies, or a related field (depending on the industry).

• Experience: 0 to 3 years of experience in field operations, community mobilization, social work, or project coordination (freshers are often accepted for junior roles).

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 1 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।