कस्टमर सपोर्ट फील्ड एग्जीक्यूटिव

We are looking for a Field Executive to join our team at A Square Finance. The role offers ₹13,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to customer support. Join us for a great work environment with various opportunities for career growth.

• Key Responsibilities

  • Document Collection: Visit customers to collect DDs, share certificates, letters, and other required documents.

  • Submission to Banks: Deliver collected documents to banks or designated offices within stipulated timelines.

  • Verification: Check documents for completeness and accuracy before submission.

  • Record Maintenance: Maintain logs of collected and submitted documents for tracking and audit purposes.

  • Customer Interaction: Communicate politely and professionally with customers during collection.

  • Coordination: Work closely with internal teams to ensure smooth operations and resolve discrepancies.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 0 - 1 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।