We are looking for a Coordinator to join our team Complete Solutions. The role offers In Hand Salary Rs 20000/- To Rs 30000/- and involves managing Managers and Team calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond inquiries and concerns with a problem-solving mindset.
Log Field interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and Minium 2 years in coordinators . The role involves resolving Team Support , providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days .