We are looking for a Field executive to join our team We Serve Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to Loan recovery. The role offers an attractive in-hand salary and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Visit customer Address & resolved queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Settle the loans as per company norms.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 10th and 0-6 Years. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Days during the Day Shift .