Dedicated and result-oriented Field Collection Executive with experience in handling customer visits, payment recovery, and maintaining accurate collection records. Skilled in negotiation, customer communication, and achieving collection targets while following company and legal guidelines.
Key Responsibilities:
Visit customers at assigned locations to collect pending payments.
Follow up on overdue accounts and ensure timely recovery.
Maintain daily collection records and submit reports to the office.
Build and maintain professional relationships with customers.
Explain payment details, dues, and resolve basic customer queries.
The minimum qualification for this role is 10th pass and 0-2years . The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 working days week during the day shift.